Three Ways To Transform Guest Experiences With Technology

Posted by Nikki Barua on Oct 5, 2014 3:43:00 PM

Ensuring that guests have a consistent, memorable experience is paramount to building your brand in the travel and hospitality space. To achieve this goal, many companies are putting their technology to work in a variety of ways—from location-based promotions to performance support that helps staff deliver high-touch service. As experts in the travel and hospitality space with a deep understanding of human experience, we see three ways brands can capitalize on new technology to deliver next generation guest experiences.

Read More

5 In-Store Technologies Your Competitors are Already Using

Posted by Sebastian Fite on Jul 27, 2014 12:09:00 PM

New technologies are helping retailers increase customer engagement, support staff performance, and bring data richness to in-store customer analytics. For example: have you ever wondered what areas of your store get the most foot traffic? Do you wish you could push relevant promotions and recommendations to customers based on their purchase history while in your store? Or have you ever wanted to beam instructions to a sales associate suddenly faced with an unhappy VIP client? 

Read More

Your Heartbeat May Soon Be Your Only Password

Posted by Carrie Yury on Jun 23, 2014 9:38:00 PM

Data security is a heavy burden for business. That is particularly true in today's increasingly mobile, distributed workforce. And as the recent Heartbleed debacle pointed out, password technology is deeply fallible. However, new wearable technologies are being developed that will help companies simultaneously keep their data safe and allow their employees anytime anywhere access to key systems and information. 

Read More